Customer: Any professional or natural person with legal capacity within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the website that is the subject of these general terms and conditions.
Services: provides Customers with:

Content: All the elements making up the information on the website, including texts, images and videos.

Customer information: Hereinafter referred to as “Information”, all personal data that may be held by for account management, customer relationship management, analysis and statistical purposes.

User: An Internet user connecting to and using the website mentioned above.

Personal information: “Information that makes it possible, in any form whatsoever, whether directly or indirectly, to identify the natural persons to whom it applies” (Article 4 of French Law No. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” are defined as in the General Data Protection Regulation (GDPR 2016/679).

  1. Presentation of the website

In accordance with Article 6 of French Law No. 2004-575 of 21 June 2004 regarding confidence in the digital economy, Users of the website are informed of the identity of the various parties involved in the creation and monitoring thereof:

Owner: RCS Lexmoor (share capital of €129,000.00; VAT number FR49784132557; 497 avenue de la Massane, ZA la Massane 13210 SAINT-REMY-DE-PROVENCE, France)

Publisher: Hudik For Animals

Publication director: Sigrid Bonnefon (
The publication director is a natural person or a legal entity.
Webmaster: Alix Constant (
Host: OVH (2 rue Kellermann, BP 80157, 59100 Roubaix, France; +33 (0)9 72 10 10 07)
Data protection officer: Sigrid Bonnefon (
Maintenance: Ambition-com

  1. General terms and conditions of use of the website and the services offered

The website constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations.
Customers cannot in any way reuse, transfer or exploit for their own benefit all or part of the elements of or work on the website.

Use of the website implies full acceptance of the general terms and conditions of use described below. These terms and conditions of use may be amended or supplemented at any time. Users of the website are therefore advised to check them regularly.

This website can usually be accessed by Users at any time. However, may decide to suspend access to the website to perform technical maintenance. It shall endeavour to inform Users of the dates and times of such maintenance in advance.
The website is regularly updated by the publication director of Similarly, the legal notices may be amended at any time: they are nevertheless binding on Users, who are advised to refer to them as often as possible to ensure they are familiar with them.

  1. Description of the services provided

The purpose of the website is to provide information about all the company’s activities. endeavours to provide information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or out-of-date information, whether caused by the company itself or third-party partners supplying such information.

Any information published on the website is for guidance purposes only and subject to change. Furthermore, the information on the website is not exhaustive and may have changed since its initial publication.

  1. Contractual limitations regarding technical data

The website uses JavaScript technology.

The website cannot be held responsible for any material damage related to use of the website. Moreover, Users agree to access the website using recent, virus-free equipment and an up-to-date, latest-generation browser.
The website is hosted by a service provider located in the European Union in compliance with the provisions of the General Data Protection Regulation (GPDR 2016/679).

The goal is to provide a service that ensures the highest level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for maintenance, infrastructure improvement, infrastructure faults or if the Services generate traffic deemed abnormal. and the host cannot be held responsible for malfunctioning of the Internet network, telephone lines or IT and telephone equipment linked in particular to network congestion preventing access to the server.

  1. Intellectual property and infringements is the owner of the intellectual property rights and holds the usage rights for all elements accessible on the website, including the texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the elements of the website, whatever the means or process used, is prohibited without prior written permission from

Any unauthorised use of the website or any of the elements it contains shall be considered an infringement and subject to legal proceedings in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

  1. Limitation of liability acts as the publisher of the website and is responsible for the quality and truthfulness of the Content it publishes. cannot be held liable for any direct or indirect damage caused to a User’s equipment when accessing the website as a result of either the use of equipment that does not meet the specifications indicated in Section 4 or the occurrence of a bug or incompatibility. also cannot be held liable for any indirect damage (such as lost business or opportunities) following use of the website
Interactive spaces (with the opportunity to ask questions in the contact section) are available to Users. reserves the right to delete, without prior notice, any content published in these spaces that might contravene French legislation, in particular data protection provisions. Where applicable, also reserves the right to invoke the civil and/or criminal liability of Users, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

  1. Management of personal data

Customers are informed of the regulations concerning marketing communication, the French Law of 21 June 2014 regarding confidence in the digital economy, the French Data Protection Law of 6 August 2004, as well as the General Data Protection Regulation (GDPR 2016/679).

7.1 Personal data collectors

The party responsible for processing the personal data collected when a User creates a personal account and uses the website is: Lexmoor. is represented by Sigrid Doutreleau-Bonnefon, its legal representative.

As the data controller for the information it collects, agrees to comply with the applicable legal provisions. In particular, it is responsible for establishing the purposes of its data processing, providing its prospective and current customers, upon receipt of their consent, with detailed information on the processing of their personal data, and maintaining an accurate register of processing operations.
Each time processes personal data, takes all reasonable measures to ensure that the personal data is accurate and relevant to the purposes for which processes it.


7.2 Purpose of the data collected may process some or all of the data:

    • to enable website navigation and the management and traceability of services ordered by a User: login and usage data, billing, order history, etc.
    • to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, (hashed) IP address, etc.
    • to improve website navigation: login and usage data
    • to conduct optional satisfaction surveys on email address
    • to conduct communication campaigns (via text or email): phone number, email address does not sell Users’ personal data; it is therefore only used out of necessity or for statistical and analysis purposes.


7.3 Right of access, right to rectification and right to object


In accordance with current European regulations, Users of have the following rights:


    • the right of access (Article 15 GDPR), the right to rectification (Article 16 GDPR), the right to update and complete their personal data, the right to lock or erase their personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, obsolete or the collection, use, communication or retention thereof is prohibited
    • the right to withdraw consent at any time (Article 13-2c GDPR)
    • the right to restrict the processing of their personal data (Article 18 GDPR).
    • the right to object to the processing of their personal data (Article 21 GDPR).
    • the right to data portability when the processing is carried out by automated means and based on consent or a contract (Article 20 GDPR)
    • the right to determine what happens to their personal data after their death and choose a third party with whom should (or should not) share their data


As soon as becomes aware of the death of a User and in the absence of instructions on their part, agrees to destroy their data, unless it must be kept as evidence or to comply with a legal obligation.

If Users want to know how uses their personal data, ask to rectify it or object to its processing, they may contact in writing at the following address:

Lexmoor – DPO, Sigrid Bonnefon
497 avenue de la Massane,

ZA la Massane 13210 SAINT-REMY-DE-PROVENCE, 


In this case, they must indicate the personal data they would like to correct, update or delete and include a copy of their identity document (identity card or passport).

Requests to delete personal data shall be subject to the legal obligations imposed on, in particular as regards document retention or archiving. Lastly, Users of may file a complaint with supervisory authorities such as France’s data protection authority, the CNIL (


7.4 Non-disclosure of personal data refrains from processing, hosting or transferring the Information collected on its Customers to countries located outside the European Union or recognised as “non-adequate” by the European Commission without informing Customers in advance. However, remains free to choose its technical and commercial subcontractors provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR 2016/679). agrees to take all the precautions necessary to maintain the security of the Information and, in particular, ensure it is not communicated to unauthorised persons. However, if an incident impacting the integrity or confidentiality of a Customer’s Information is brought to the attention of, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore, does not collect any “sensitive data”.

Users’ personal data may be processed by subsidiaries of and subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective remits and for the purposes set out above, the main people likely to have access to user data are our customer service agents.

7.5 Types of data collected

Regarding Users of the website, we collect the following data, which is essential to the operation of the service and kept for a maximum period of nine months after the end of the contractual relationship:
surname, first name, email address, veterinarian registration number. also collects information to improve the user experience and provide contextualised advice:
Google Analytics.

This data is kept for a maximum period of nine months after the end of the contractual relationship.

  1. Incident notification

Regardless of the efforts made, no online transmission method or electronic storage method is completely secure. We therefore cannot guarantee absolute security.
Should we become aware of a security breach, we will notify the affected Users so they can take appropriate action. Our incident notification procedures take account of our national and European legal obligations. We are committed to keeping our Customers fully informed of all matters relating to the security of their accounts and providing them with all the necessary information to help them fulfil their own regulatory reporting obligations.

No personal information about Users of the website is published without their knowledge, exchanged, transferred, passed on or sold via any medium to third parties. Only in the event of the purchase of and its rights would the transmission of this information be possible. The purchaser would in turn be bound by the same personal data retention and amendment obligations with respect to Users of the website .


To keep personal data, including personal health data, secure and confidential, uses networks protected by standard measures such as firewalls, pseudonymisation, encryption and passwords.

When processing personal data, takes every reasonable step to prevent it from being lost, misused, accessed by unauthorised persons, disclosed, altered or destroyed.


  1. Hyperlinks, cookies and web beacons

The website contains a number of hyperlinks to other websites, set up with the authorisation of However, cannot check the content of the websites visited in this way and therefore assumes no responsibility in this respect.

Unless Users choose to deactivate cookies, they agree that the website may use them. They can deactivate cookies at any time, free of charge, using the deactivation options offered to them and mentioned below, bearing in mind this may reduce or prevent access to all or part of the Services offered by the website.

9.1. Cookies


A “cookie” is a small text file sent to a User’s device (e.g. computer or smartphone) via their web browser, hereinafter referred to as “Cookies”. Information gathered through Cookies may include Users’ domain name, Internet service provider and operating system, as well as the date and time of visits. Cookies do not damage Users’ devices. may process information about Users’ website activity, such as pages visited and searches performed. This information enables to improve website Content and Users’ browsing experience.


Cookies facilitate the browsing experience and/or the provision of Services on the website. Users can configure their browser so that they can decide whether to allow Cookies to be saved to their device or to reject all Cookies or only Cookies from specific websites. Users can also choose to be prompted before a Cookie is saved to their device. informs Users that certain browser features may not be available without the use of Cookies.


If Users do not allow Cookies to be saved to their device or browser, or they delete existing Cookies, they are informed that their browsing and website experience may be limited. This could also be the case when or one of its service providers cannot recognise, due to technical compatibility issues, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.


Where applicable, accepts no responsibility for the consequences of the website and any Services offered by functioning less efficiently as a result of (i) Users rejecting Cookies or (ii) being unable to store or read the Cookies required for their operation due to choices made by Users. Each browser is different, so Users should check the “Help” menu of their browser to learn how to manage their cookie preferences.

Users can choose to express and change their cookie preferences at any time. can also use external service providers to help it collect and process the information described in this section.


Finally, if Users click the X (formerly Twitter), Facebook, LinkedIn or Google+ social media icons on the website or mobile app and have accepted the use of Cookies by continuing to use the website or mobile app, then X, Facebook, LinkedIn and Google+ can also save cookies to their device (computer, tablet or smartphone).


These types of cookies are only placed on a User’s device if they give their consent by continuing to use the website or mobile app. Users can withdraw their consent to the use of these Cookies by at any time.


9.2. Web beacons may occasionally use web beacons (also known as tags, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and 1×1 GIFs) and deploy them via a web analytics partner that may be located (and therefore store the corresponding information, including Users’ IP address) in a country other than France.


These web beacons are placed both in online advertisements enabling visitors to access the website and on individual pages of the website.
This technology enables to assess visitors’ responses to the website and the effectiveness of its actions (for example, the number of times a page is opened and information is viewed), as well as the use of the website by Users.


The external service provider may collect information about visitors to the website and other websites using these web beacons, compile reports on website activity for and provide other services relating to the use of the website and the Internet.


  1. Applicable law and jurisdiction

Any dispute relating to the use of the website is subject to French law.
Apart from cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Aix-en-Provence, France